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The Times & Sunday Times Awards

PROPERTYdrum - May 2009

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'We need to be realistic ...smaller cars will not only limit CO2 emissions but reduce fuel costs and company car tax'

Susan Fitz-Gibbon, Partner, Fitz-Gibbon

Negotiators could easily ride on scooters in London but naturally this would cause problems in the countryside.

Fundamentally we need to be realistic and smaller cars are something agents could consider regardless of geographical location. Smaller cars will not only limit CO2 emissions but reduce fuel costs and company car tax. This route also ensures agents continue to be mindful of the security issues if staff met prospective tenants at properties as a matter of course.

Agents need to look at the bigger picture and consider where their offices are based and what service they are offering. On the whole, applicants expect to be driven to viewings and this is a crucial p art of offering a good service. Agents are not just taxi drivers but have a wealth of knowledge and experience, much of which is communicated en route. Time spent in the car is invaluable in getting to know your applicant, better understanding their needs and talking about local amenities to five the highest possible level of service.

Fitz-Gibbon, 127 St Margarets Road, St Margarets, Twickenham, Middx TW1 1RG. Call: (020) 8892 8921.

 

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